Citi journey portal: The whole lot you must know

The brand new Citi journey portal launched earlier this yr, providing an enhanced consumer expertise, extra resort choices and a brand new characteristic for reserving actions and points of interest. Citi Journey with is powered by Rocket Journey by Agoda, using the options and reserving availability of’s manufacturers.

On this article, we’ll discover the performance of the brand new Citi journey portal, talk about any potential drawbacks and make clear who can entry this reserving engine. Moreover, we’ll present a step-by-step information on utilizing the portal to guide your required journey experiences and clarify how one can pay utilizing your ThankYou factors.

What’s the Citi journey portal?

There are 4 principal promoting factors for utilizing Citi Journey with

First, it offers a one-stop store for journey that you may pay for along with your Citi ThankYou factors whereas reserving a number of parts of a visit concurrently. This may be easier than transferring factors to separate airline or resort companions and reserving your journey piece by piece — and you’ll even use as many or as few factors as you need. The draw back is that you simply may obtain much less worth out of your factors to realize simplicity.

Second, the portal permits you to use factors to pay for journey past flights and lodges, akin to guided excursions and theme park tickets. You may’t do that with Citi’s checklist of switch companions, and chances are you’ll obtain higher worth paying for journey with factors in Citi’s portal than you’ll by cashing out your factors.

Third, sure card advantages require utilizing the Citi journey portal. That is true of resort advantages constructed into the Citi Status® Card (not open to new candidates) and Citi Premier® Card (see charges and costs). We’ll discover these beneath.

The knowledge for the Citi Status has been collected independently by The Factors Man. The cardboard particulars on this web page haven’t been reviewed or offered by the cardboard issuer.

Lastly, should you’re paying for journey (and never utilizing factors), chances are you’ll have an interest within the bonus factors out there when utilizing Citi Journey with Opponents just like the Chase Final Rewards journey portal, American Specific Journey and Capital One Journey provide greater earn charges (relying on which bank cards you may have) when reserving your journey within the financial institution’s portal somewhat than instantly.

The knowledge for the Citi ThankYou Most popular card has been collected independently by The Factors Man. The cardboard particulars on this web page haven’t been reviewed or offered by the cardboard issuer.

The truth that Citi’s portal offers a one-stop store on your trip is its principal energy. The power to guide lodges, rental vehicles and even entrance tickets to vacationer points of interest in a single place (and even pay for these along with your factors) offers nice simplicity.

The right way to use the Citi journey portal

Citi’s portal units itself aside from rivals by being out there to anybody with a bank card incomes Citi ThankYou factors. For comparability, some journey portals reserve their greatest options for cardholders with costly premium bank cards. Thus, you may entry the portal with the $495-a-year Citi Status Card and the no-annual-fee Citi Rewards+ Card.

You may entry Citi Journey with by clicking this hyperlink and logging into your Citi account. When you’ve got a number of Citi bank cards, it’s essential to choose which card you need to use for reserving journey.

The right way to guide flights utilizing the Citi journey portal

Reserving flights in Citi’s portal features equally to different portals. You may select whether or not it is a one-way or round-trip flight and supply the route, variety of passengers, dates and sophistication of journey. Sadly, you may’t guide multi-city itineraries.

This is an instance search from Chicago to Los Angeles. Be aware that you should utilize cities on your search if you do not have a selected airport choice.

The Citi Journey portal provides many filters and sorting choices that can assist you discover essentially the most appropriate journey choices. These filters help you refine your search based mostly on value, period, departure and arrival occasions, variety of connections and even your most well-liked airline. Moreover, you may kind the outcomes utilizing these choices with out dropping any filtering decisions.

To alter the sorting order of the outcomes, click on on the “Greatest total” drop-down menu on the fitting facet above the value of the primary consequence.

After you have chosen a flight, you can be prompted to supply passenger data, together with names, dates of start, frequent flyer numbers and recognized traveler numbers for TSA PreCheck and International Entry (if relevant).

Moreover, earlier than making your fee, you may improve to the next class of journey whether it is out there. That is the primary time you will see the fee to guide a principal cabin fare as an alternative of a primary financial system fare.

And in case your fare class lets you choose a seat, you are able to do so earlier than heading to the fee web page.

On the ultimate web page, you will select the way you need to pay (along with your factors, bank card or a mixture of the 2) and full your buy. The redemption charge is an underwhelming 1 cent per level. For context, our valuations peg ThankYou factors at 1.8 cents apiece, which it is best to be capable of get by maximizing Citi’s switch companions.

The right way to guide lodges utilizing the Citi journey portal

Reserving lodges will really feel acquainted to those that have used different portals.

You need to select your Citi Premier or Citi Status card earlier than starting your resort search should you intend to make use of these playing cards’ advantages. Premier cardholders can use a $100 resort credit score every calendar yr on a reserving of $500 or extra. In distinction, Status cardholders get a fourth night time free on resort bookings within the portal, out there as much as twice per calendar yr.

From right here, you may add filters that can assist you cut back your outcomes, akin to by value, neighborhood, star ranking and close by points of interest.

When you decide a property, you will see particulars on its facilities and options.

Then, you may choose your required room.

After selecting a room sort, you may pay with factors at checkout. Once more, every level is price a lackluster 1 cent.

You may even have the choice to view the cancellation coverage earlier than paying. Since insurance policies can fluctuate, guarantee you already know whether or not it is potential to vary or cancel your reserving earlier than you make the ultimate fee.

Nevertheless, should you guide a resort that is a part of a serious loyalty program — like Hilton Honors or Marriott Bonvoy — by Citi, you doubtless will not earn factors, nor will you get pleasure from any elite standing perks in your reservation.

Lodge Assortment and Luxurious Assortment properties

Alongside its revamped portal, Citi has launched two new resort applications, specifically the Lodge Assortment and the Luxurious Assortment. These applications provide related benefits to different luxurious resort applications supplied by bank cards.

Reservations by the Lodge and Luxurious Assortment don’t have any minimal keep necessities. Nevertheless, entry to the Luxurious Assortment is unique to Citi Premier and Citi Status cardholders.

You’ll obtain assured advantages akin to each day breakfast for 2 individuals and complimentary Wi-Fi for Lodge Assortment bookings. Along with these perks, the Luxurious Assortment provides a $100 on-property credit score, which can be utilized based mostly on the insurance policies of every resort. Each applications additionally present different advantages, akin to early check-in, late checkout and room upgrades (particularly for Luxurious Assortment bookings, topic to availability at check-in).

Sadly, you may’t filter search outcomes particularly for Lodge and Luxurious collections properties. To determine these properties, it’s essential to search for a tag or description indicating their inclusion in your search outcomes.

The right way to guide rental vehicles utilizing the Citi journey portal

Looking for rental vehicles feels acquainted and works shortly.

After offering your location, dates, occasions and age, click on “Search.” From the out there outcomes, you should utilize the next filters:

  • Worth
  • Car sort
  • Rental firm
  • Free cancellation choice availability

After selecting a automotive, you may see the complete particulars and cancellation coverage on the following web page.

As with different objects in Citi Journey with, you may add your rental automotive to the procuring cart (if reserving a number of journey parts) or go straight to take a look at to pay and reserve. Once more, you may pay with factors at a charge of 1 cent apiece.

The right way to guide points of interest utilizing the Citi journey portal

One standout characteristic of Citi’s journey portal is the power to guide points of interest alongside along with your lodges, flights and rental vehicles. This handy choice permits you to make a single transaction for all of your journey wants, and you’ll even use your factors to pay for them.

To entry this characteristic, search for the “Points of interest” choice in the primary search bar. Nevertheless, relying in your location throughout the portal, chances are you’ll must click on “Extra” within the drop-down menu and choose “Points of interest” from there.

When you seek for a vacation spot, you will see all out there choices— from entrance tickets for vacationer sights to guided excursions. For instance, you may guide a guided strolling tour of the Hollywood Signal.

If you see an exercise or tickets you need to buy, click on on the tile. This can take you to a web page with particulars about this providing and cancellation insurance policies.

One noteworthy choice is Chicago CityPASS tickets, together with entry to 5 fashionable points of interest. Click on on “Examine availability” within the high proper nook to decide on your most well-liked date to seek out pricing and availability.

As with different parts of Citi’s portal, you may pay for attraction bookings utilizing ThankYou factors with a worth of 1 cent apiece.

Extra issues to think about concerning the Citi journey portal

Now that you understand how to make use of the Citi journey portal, this is some normal steering to maximise your expertise.

As all the time, we suggest evaluating costs. There is no such thing as a assure that Citi Journey with will provide one of the best value on your journey. It is advisable to match the costs you see on the portal with costs out there when reserving instantly with lodges, airways, rental automotive corporations or tour suppliers.

Should you plan to pay with factors, examine if you will get higher worth through the use of fewer factors with Citi’s switch companions. Transferring factors to applications like Wyndham Rewards could allow you to get extra worth out of your factors. Take a look at our information to redeeming Citi ThankYou factors for high-value redemption concepts.

Additionally, should you guide lodges or automotive leases by Citi’s journey portal, chances are you’ll forfeit any elite standing earnings and advantages. Many loyalty applications require direct bookings to acknowledge elite standing and supply related perks. Consider whether or not the advantages you’ll be giving up are price it.

Lastly, Citi Premier and Citi Status cardholders have unique advantages throughout the journey portal. Premier cardholders can get pleasure from $100 off a resort keep of $500 or extra as soon as a calendar yr, whereas Status cardholders can get a fourth night time free on resort stays of 4 nights or extra twice a calendar yr. Should you’re making an eligible resort reservation, you will see the choice to make use of your out there profit on the fee display screen.

You may additionally see the profit(s) highlighted on the resort search web page in case you have one among these playing cards. This consists of data on what number of extra occasions your profit can be utilized.

Should you do not see these advantages, examine the highest proper nook of the portal and guarantee your Premier or Status card is the energetic card on your searches.

Backside line

Citi’s revamped journey portal permits you to search and make journey reservations for flights, lodges, rental vehicles, and even excursions and points of interest. You may guide journey as much as a yr prematurely and pay utilizing your Citi ThankYou factors or any journey bank card.

Moreover, should you maintain the Citi Premier or Citi Status, you may make the most of your resort advantages by the portal.

Nevertheless, it is vital to think about potential tradeoffs. Assess your elite standing with resort or rental automotive corporations and decide should you may get higher worth by reserving your journey by one other platform. If comfort is your deciding issue, this user-friendly portal provides many outcomes when planning your upcoming trip.


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