Turkish (may be) demolishing its award chart

Replace 2/7/24: The Turkish Miles & Smiles website now says that “You possibly can view award ticket Miles values legitimate till February 15, 2024, from the hyperlinks under” earlier than the hyperlinks to the “previous” award charts. Whereas the wording doesn’t explicitly say this, I take that to imply that the present “previous” award pricing is legitimate for about another week and the “new” award chart will take impact on or round February 15, 2024.

Yesterday, Prince of Journey flagged what appears like a close to absolute obliteration of the Turkish Miles & Smiles award chart, with virtually all awards massively rising in worth to the tune of 80% or extra “in a single day”. I put in a single day in citation marks as a result of to date, I’m solely seeing these costs within the new award chart — they aren’t but mirrored in search outcomes on the web site on the time of scripting this publish. And, oddly, Turkish remains to be publishing the previous award chart. This a lot I can say with confidence: If in case you have Turkish miles stashed away for a wet day, meteorologists are calling for a thunderstorm proper now. Use them now….or use much more later. At the very least, most likely. these meteorologists aren’t at all times proper . . .

“Previous” Turkish Miles & Smiles candy spots

Whereas I’ve this listed as “previous” candy spots, it’s value repeating that we aren’t but seeing the “new” award chart applied on the time of writing, so these are the candy spots it is best to look for straight away when you’ve got Turkish miles to burn.

Turkish Miles & Smiles has lengthy revealed a few award charts. One chart, known as the “Award Ticket Desk” has lengthy been the tough equal of an “anytime” award chart. However, the “Promotional Ticket Desk” has been the equal of a “saver” award chart. That “promotional” desk has at all times utilized to Star Alliance accomplice awards. There was additional a separate chart for “home” Star Alliance tickets.

Among the long-time candy spots of the “Promotional” ticket desk have included:

  • Enterprise class to Europe for 45K miles a method
  • Enterprise class to the Center East for 47K miles a method
  • Enterprise class to “Central Asia” (together with India, Bangladesh, Nepal, and extra) for 52.5K miles a method
  • Enterprise class from “South America” to “South America” (Be aware: Plenty of the Caribbean is classed as “South America”) for 35K in enterprise class
  • Financial system class to the Center East for 32K a method
  • Financial system class to Central Asia for 34K a method
  • Financial system class inside the USA (together with to Alaska and Hawaii) for 7.5K a method
  • Enterprise class inside the USA (together with to Alaska and Hawaii) for 12.5K a method

That’s not an exhaustive checklist by any stretch, only a “biggest hits” choice. Turkish Miles & Smiles has had various very well-priced awards for a very long time. See Turkish Miles & Smiles enterprise class candy spots from the US for extra element.

The trade-off has at all times been that awards could be notoriously troublesome to ebook: the web site doesn’t present all the availability it ought to and telephone brokers regularly can’t see availability (even issues that the web site can see). E-mail has been the best way to go, but it surely typically takes dozens of emails to totally different ticket places of work to know that you simply’ll get a useful response. Even when the celebs align, it may be troublesome to ebook for others for those who haven’t first booked an award for your self.

Doable new Turkish Miles & Smiles Award Chart

As reported by Prince of Journey, the Turkish web site is displaying fully new award charts on the web page that has lengthy housed their award chart data. That web page now has utterly new award charts for “Turkish Airways award tickets” and “Award tickets on accomplice airways”. And whereas the previous award chart displayed round-trip pricing (a one-way award was half the variety of miles down on the previous chart), the new chart says that costs are legitimate one-way.

Their award chart is written in a Turkiye-centric method. Relatively than try and re-write your entire chart, here’s a comparability for accomplice awards as per the candy spots famous above:

  • Enterprise class to Europe will increase from 45K miles one option to 85,000 miles a method
  • Enterprise class to the Center East will increase from 47K miles one option to 93,000 miles a method
  • Enterprise class to “Central Asia” (together with India, Bangladesh, Nepal, and extra) will increase from 52.5K miles one option to 100,000 miles a method
  • Enterprise class from “South America” to “South America” (Be aware: Plenty of the Caribbean is classed as “South America”) will increase from 35K in enterprise class to 50,000 miles a method
  • Financial system class to the Center East will increase from 32K one option to 58,000 miles a method
  • Financial system class to Central Asia will increase from 34K one option to 60,000 miles a method
  • Financial system class inside the USA (together with to Alaska and Hawaii) will increase from 7.5K one option to 10,000 miles a method
  • Enterprise class inside the USA (together with to Alaska and Hawaii) will increase from 12.5K one option to 15,000 miles a method

As you’ll be able to see, many awards practically double in worth. Related will increase could be discovered for one-way tickets to/from Asia and Africa as nicely. If and when this new award chart takes impact, it might be a large devaluation virtually throughout the board.

The one place the place the (possible coming quickly) devaluation gained’t be as painful is for home economic system class tickets on United (when there may be saver/accomplice availability). Whereas these economic system class awards improve by 33% and enterprise class awards improve by 20%, Turkish will nonetheless have the very best deal working for flights to/from Hawaii and Alaska in addition to long-haul throughout the USA.

Turkish remains to be publishing the previous award charts, too….and so they up to date them to make them look nicer. (Bizarre!)

You will not be shocked to listen to that Turkish’s web site hasn’t been up to date (maintain your laughter) to mirror the brand new award pricing, however odder nonetheless is the truth that the previous award charts nonetheless exist. And I don’t imply that they exist within the Web wayback machine, however moderately for those who scroll down the web page from the brand new Turkish Airways award chart, you discover this bizarre award calculator instance that demonstrates that the “new” pricing is additive — which is to say that the “new” worth for Dubai (Center East) to London (Europe 2) is 33,000 miles a method in economic system class in accordance with the “new” award chart, and the instance proven under the chart demonstrates how they got here to that new award chart worth: it’s the results of the additive worth of the “new” Dubai (Center East) to Istanbul (Turkiye), which might price 18,000 miles, and the worth from Istanbul (Turkiye) to London (Europe 2), which might price 15,000 miles in economic system class (18K + 15K = 33K). I assume I like that they’re displaying their work prefer it’s highschool math class (hey, Wyndham Rewards Procuring Portal, take word), however I hope that the additive pricing gained’t proceed when you’ve got an award with extra segments.

Nonetheless, odder nonetheless is the truth that straight under that calculator instance are hyperlinks to what we’re calling the “previous” award chart. Within the display shot above, see the tiny purple font on the backside; there are hyperlinks to awards on Turkish airways and an “Award ticket on accomplice airways” doc. That hyperlink goes right here.

And that’s the place issues get downright bizarre. That hyperlink is to a PDF doc of the “previous” award chart that appears like this:

Additional down that chart, we see the “previous” Star Alliance “home” award pricing and the reason that the above chart reveals round-trip pricing however {that a} one-way is half the worth of a spherical journey.

The above is all precisely the previous “Promotional Ticket Desk”, besides that the Promotional Ticket Desk by no means had any coloration to it (versus this PDF with purple and shades of gray). In my years of masking Turkish Miles & Smiles, I’ve by no means seen that award chart in PDF / coloration kind. I’m not saying it hasn’t beforehand existed — possibly there has beforehand been a hyperlink to that PDF someplace and I simply missed it, however I don’t suppose that PDF has existed for a really very long time at the very least. Simply to see if I used to be loopy, I took a peek again in time with the Wayback Machine and as just lately as January thirtieth, that web page appeared the identical as I bear in mind it, with none hyperlink to a PDF-form award chart (nor does the Wayback Machine have any report of the hyperlink to the brand new PDF having existed beforehand).

On the one hand, I’ve to suppose that the brand new award pricing is coming even when not instantly. However, why would they go to the difficulty of making a “prettier” and PDF-ified model of the “previous” award chart in the event that they have been instantly planning on doing away with it? I don’t get it.

“New” award pricing has NOT YET taken impact

The excellent news as I write this publish a few hours earlier than publication is that the “new” award pricing has not but taken impact. I wish to repeat once more and we don’t even know that what’s displaying now as “new” award pricing really will take impact or whether or not Turkish intends to offer some discover earlier than it does. One would suppose that Turkish wouldn’t have gone to the difficulty to create a brand new award chart in the event that they didn’t intend to implement it. On the identical time, in the event that they went to the trouble to create a PDF of the previous award chart, maybe they intend to honor the historic pricing for some time frame earlier than the brand new award chart takes impact.

Most of the greatest award chart candy spots nonetheless exist….for now.

For example, as famous above, among the best candy spots within the Turkish Miles & Smiles award chart has lengthy been enterprise class to Europe. At 45K miles one-way, this award is just marginally greater than most applications cost for economic system class tickets to Europe. Whereas Turkish passes on carrier-imposed surcharges, you’ll be able to fly a number of carriers to Europe that don’t add surcharges on their flights. A couple of hours in the past, I priced out this itinerary from Miami to Lisbon in enterprise class for 45,000 miles and $5.60.

Beneath the brand new award chart pricing, that very same flight appears like it’s slated to price 85,000 miles a method.

That very same 45K pricing has been legitimate on Turkish flights to Istanbul from the USA. Once more, as of some hours earlier than this publish revealed, there have been nonetheless various seats on some days from New York to Istanbul for 45K miles and $217.

Award costs to different areas are additionally pricing in accordance with the “previous” chart. For example, this flight from Newark to Dubai is pricing at 32,000 miles one-way in economic system class. Since that follows the “previous” award chart pricing (it might be 58K below the “new” chart), I assume that for those who’re capable of finding enterprise class availability it ought to nonetheless worth at 47K miles a method.

Enterprise class to Central Asia remains to be ringing in at 52,500 miles one-way, reminiscent of this one-way from New York to Deli, India for 52,500 miles and $29.00 in enterprise class.

And those that share my love of the Hawaiian Islands will probably be joyful to listen to that routes like Chicago to Maui (through San Francisco on this case) are nonetheless pricing at 7,500 miles and $5.60 a method when yow will discover availability.

No information is….no information?

At this level, you’re virtually 1800 phrases into this publish that in the end say “nothing has modified”. Nonetheless, I feel it might be extra correct to say: Nothing has modified* (with an asterisk).

If I’m going to utterly shoot from the hip and make some guesses (that I emphasize are actually simply guesses as a result of if I do know one factor it’s that no one understands Turkish Miles & Smiles…..maybe not even Turkish Miles & Smiles), these can be the very best I’ve received:

  1. Turkish most likely desires to replace its award chart. I’ve lengthy assumed that they’ve simply been thrilled to be promoting miles to the US banks, however maybe a change within the steadiness of award bookings has pressured them to lastly improve award costs considerably.
  2. Turkish possible intends to extend awards within the close to future.
  3. Turkish may intend to provide us some discover earlier than the “new” charts take impact. I feel the truth that they’ve each charts coexisting on the identical web page is an efficient signal that we are going to maybe be getting some advance discover as to when these “previous” charts will now not be legitimate.
  4. Turkish might be hampered a bit by poor IT…and which will final days, weeks, months, and even years.

To that final level: Turkish’s IT has lengthy been an absolute mess. The web site doesn’t present awards that must be accessible and telephone brokers might generally see awards that must be accessible, however no matter they might see wouldn’t essentially match what you may see on Turkish’s personal website. Clearly, no matter system brokers have been utilizing to look was both troublesome for them to grasp, considerably totally different, considerably buggy, or all the above.

The web site itself stopped working for a very long time. When you might seek for awards, the “submit” button to really submit your fee on the ultimate checkout simply disappeared from the web site for I imagine a few 12 months. Turkish was conscious of this drawback….and didn’t repair it. For about one 12 months.

In addition they beforehand eradicated the “home” award chart that served to show the pricing on awards to Alaska and Hawaii and for a time I feel they added it again with larger pricing that by no means really took impact. After which they added it once more with the previous pricing.

The telephone fee system has been notoriously buggy. I’d typically have fee fail the primary two occasions….solely to undergo on the third strive with the identical card.

I’ve lengthy half-jokingly speculated that Turkish has most likely wished to extend award costs, however that whomever constructed the award pricing engine stop or was fired a very long time in the past and so they couldn’t discover anybody to reverse engineer the system and determine how one can change it. After all I meant that largely in jest, however when you might have a Star Alliance award ticket search software that simply now returned flights (albeit with no seats accessible) on American Airways and Alaska Airways, I simply don’t understand how else to clarify it.

Sure, that’s a Star Alliance award search end result together with itineraries fully on American Airways and Alaska Airways.

You actually can’t make stuff like that up.

Do I actually suppose that the one who designed the award pricing engine stop and so they haven’t been in a position to determine how one can replace it? No. Properly, most likely not. However might I think about a world during which the implementation of the IT crucial to extend award pricing throughout the board is proving to be more difficult than they anticipated, thus offering a window of alternative for these sitting on Turkish miles and/or Citi ThankYou factors, Capital One Miles, or Bilt Rewards factors (all of which switch 1:1 to Turkish — and near-instantly as of late) to redeem at “previous” ranges? You wouldn’t need to strive too arduous to promote me that story.

All that stated, I wish to emphasize that I do suppose Turkish most likely does intend to extend award costs….and whether or not they are going to really give advance discover or not is anyone’s guess. After all, I’ve to additionally say that it’s fully potential that Turkish will preserve the “new” award chart revealed for wherever from a day to a 12 months with out implementing the brand new pricing (it’s not like they haven’t had different issues go damaged / unfixed for that size of time). Nonetheless, given the truth that we could not know the precise intentions till they take impact, on this case, I would argue that no information is the information — and it’s a discover to get reserving your most popular Turkish Miles & Smiles awards ASAP.

Backside line

Turkish Miles & Smiles has revealed what seems to be a brand new award chart with none announcement about whether or not and when it’ll take impact. If what they’ve revealed does develop into their new award chart, it represents an enormous devaluation, with the price of many awards practically doubling. Nonetheless, in the intervening time, awards are pricing in accordance with the historic award chart — and Turkish remains to be publishing hyperlinks to that award chart additionally on the identical web page the place its “new” chart exists. If in case you have Turkish Miles & Smiles miles accumulating mud, it possible time to brush them off and discover a redemption you want proper now. After all, it’s additionally potential that the “new” award chart will exist on their web site for a 12 months or two and nothing could change within the close to time period. However a big gamble here’s a large one, so I’d suggest reserving sooner moderately than later.



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